Privacy policy
Effective Date: 1 December 2024
Essential Healing ("we," "our," or "us") respects your privacy and is committed to protecting your personal data in compliance with Singapore’s Personal Data Protection Act 2012 (PDPA). This privacy policy outlines how we collect, use, disclose, and manage your personal data.
1. Collection of Personal Data
We may collect personal data from you when you:
Visit our website, mobile applications, or use our online services.
Subscribe to our services, newsletters, or promotional materials.
Interact with us via social media, customer support, or surveys.
Provide information during events, webinars, or through physical forms.
Types of Personal Data We Collect
Contact Information: Name, email address, phone number, address.
Payment Information: Credit/debit card details or other payment-related information.
Technical Information: IP address, browser type, operating system, and website usage.
Other Information: Any other information you voluntarily provide to us.
2. Purpose of Collecting Personal Data
We collect, use, and disclose your personal data for the following purposes:
To process and manage your account, subscriptions, or purchases.
To communicate with you regarding products, services, promotions, and updates.
To provide customer support and respond to inquiries.
To improve our website, services, and user experience.
To comply with legal and regulatory requirements.
3. Disclosure of Personal Data
We do not sell your personal data. However, we may share your data with:
Service Providers: To third-party vendors (e.g., website hosting, analytics providers) who assist us in operating our business.
Legal Authorities: When required by law or for compliance with legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Protection of Personal Data
We implement appropriate administrative, physical, and technical measures to safeguard your personal data against unauthorized access, misuse, or disclosure.
5. Retention of Personal Data
We retain your personal data only for as long as it is necessary to fulfill the purposes stated above or as required by applicable laws.
6. Access, Correction, and Withdrawal of Consent
Under the PDPA, you have the right to:
Access the personal data we hold about you.
Request corrections to your personal data.
Withdraw your consent for the collection, use, or disclosure of your personal data.
To exercise these rights, please contact our Data Protection Officer using the contact information below.
7. Use of Cookies
Our website may use cookies to enhance your browsing experience. By continuing to use our website, you consent to the use of cookies. You may disable cookies in your browser settings, but this may affect certain website functionalities.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies when visiting them.
9. Updates to the Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
10. Contact Us
If you have any questions or concerns about this privacy policy or our handling of your personal data, please contact:
Data Protection Officer
Essential Healing
14 Robinson Road
#08-01A Far East Finance Building
Singapore 048545
Email: claudia@claudiahofmaier.com
Phone: +65-97598675
Acknowledgment and Consent
By interacting with us, submitting your personal data, or using our services, you acknowledge and consent to the terms outlined in this privacy policy.